
Privacy policy
Your personal data will be used for identification purposes in any type of legal or business relationship you have with us, including (i) the sale and purchase of the products or services offered; (ii) to send you the products purchased; (iii) to send you our catalogue of promotions, products and services; (iv) to invite you to participate in events, contests and sweepstakes; and (v) for marketing and commercial prospecting purposes. For the above purposes, we may require your name, address, telephone number, email address, RFC, date and place of birth, gender, nationality, age, credit and property information.
For the purposes outlined in this notice, we may collect your personal data in different ways: when you provide it to us directly, either in a personal interview, by telephone or electronically (email); when you visit our website, social networks or use our online services, and when we obtain information through other sources that are permitted by law. The personal data that we may collect by the above means are: full name, address, telephone, mobile, email, RFC, age and gender. We undertake not to transfer your personal information to third parties without your consent, except for the exceptions provided for in article 37 of the LFPDP, as well as to carry out this transfer in the terms established by this law.
We inform you that in order to comply with the purposes set out in this privacy notice, sensitive personal data, such as banking information, will be collected and processed. We undertake that such data will be treated under the strictest security measures to ensure its confidentiality.
You have the right to access your personal data in our possession and the details of their processing, as well as to rectify them if they are inaccurate or incomplete; cancel them when you consider that they are not required for any of the purposes stated in this privacy notice, they are being used for non-consensual purposes or the contractual or service relationship has ended, or oppose their processing for specific purposes. At any time, you may revoke the consent you have given us for the processing of your personal data, so that we can stop using them. For more information about the use of your ARCO or revocation rights, you can contact us by telephone: or by email.
Your personal data may be transferred and processed inside and outside the country, by persons other than this company. We undertake not to transfer your personal information to third parties without your consent, except for the exceptions provided for in article 37 of the Federal Law on the Protection of Personal Data Held by Private Parties, as well as to carry out this transfer in the terms established by this law. If you do not express your opposition to the transfer of your personal data, it will be understood that you have given your consent to do so. By virtue of the fact that we will transfer sensitive personal data, we require your express consent, in accordance with the provisions of article 9 of the aforementioned Law.
Use of Cookies and Web Beacons.
Cookies are text files that are automatically downloaded and stored on the hard drive of the user's computer equipment when browsing a specific internet page, which allow the internet server to remember some data about the user, including their preferences for viewing pages on that server, name and password. Web beacons are images embedded in a web page or email, which can be used to monitor the behaviour of a visitor, such as storing information about the user's IP address, duration of interaction time on that page and the type of browser used, among others. Please note that we use cookies and web beacons to collect personal information from you, such as the following:
Your browser type and operating system, the web pages you visit, the links you follow, the IP address, the site you visited before coming to ours. These cookies and other technologies can be disabled.
We reserve the right to make changes or updates to this privacy notice at any time, in response to new legislation, internal policies or new requirements for the provision or offering of our services or products.
These amendments will be made available to the public through the following means:
on our website [privacy notice section]; or.
we will send them to you at the last email address you provided to us.
If you consider that your right to protection of personal data has been harmed by any conduct of our employees or our actions or responses, or you presume that in the processing of your personal data there is any violation of the provisions of the Federal Law on Protection of Personal Data Held by Private Parties, you may file a complaint or complaint with the IFAI, for more information visit www.ifai.org.mx.